POPIA COMPLIANCE
Kingdom Construction respects the privacy of individuals and is committed to handling personal information responsibly and in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.
1. Responsible Party
For the purposes of POPIA, the responsible party is the business or person who determines why and how personal information is processed.
Business: Kingdom Construction
Location: Knysna, Western Cape, South Africa
Email: dom@kingdomconstruction.co.za
Telephone: +27 84 757 8630
2. Information We May Collect
Depending on your interaction with us, we may collect personal information such as:
Names and surnames.
Email addresses and telephone numbers.
Property addresses and project details.
Information supplied when requesting a quotation.
Correspondence relating to enquiries, quotations and construction projects.
Relevant billing and payment information.
Website usage information collected through cookies or similar technologies, where applicable.
We aim to collect only information that is reasonably necessary for our legitimate business purposes or otherwise lawfully required.
3. Why We Process Personal Information
We may process personal information to:
Respond to enquiries and requests for quotations.
Assess project requirements and prepare proposals.
Communicate with clients and suppliers.
Enter into and fulfil construction agreements.
Arrange payments, invoicing and accounting.
Meet legal, regulatory and contractual obligations.
Maintain website security and improve our services.
Handle complaints and resolve disputes.
Where consent is legally required, we will seek it before processing the relevant information.
4. Sharing Personal Information
We may share relevant information with service providers where necessary to operate our business or fulfil an agreement. These may include email and website hosting providers, payment service providers, accountants, professional advisers, suppliers and subcontractors.
We will not disclose personal information indiscriminately. Any sharing must have a lawful basis and be handled in accordance with applicable privacy requirements.
5. Storage and Security
We take reasonable and appropriate steps to protect personal information against loss, unauthorised access, misuse, disclosure, alteration or destruction.
These measures may include access controls, secure accounts, appropriate password practices, software updates and safeguards provided by our service providers.
No method of electronic storage or transmission can be guaranteed to be completely secure.
6. Retention of Information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required by applicable law, contractual obligations, accounting requirements or the resolution of disputes.
When information is no longer required, we will take appropriate steps to delete, destroy or de-identify it where reasonably practicable and legally permissible.
7. Your Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate, incomplete or outdated information.
Request deletion or destruction of personal information where legally appropriate.
Object to certain processing of your personal information.
Object to the use of your personal information for direct marketing where applicable.
Withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
Lodge a complaint with the Information Regulator of South Africa.
Requests may be submitted using the contact details provided in this policy. We may need to verify your identity before processing a request.
8. Information Officer
Kingdom Construction must identify the appropriate Information Officer and ensure that the officer is registered with the Information Regulator where required.
For privacy-related enquiries, please contact:
Email: dom@kingdomconstruction.co.za
Telephone: +27 84 757 8630
The business should confirm the designated Information Officer and their registered details before publishing this information as final.
9. Complaints
If you believe that your personal information has been processed unlawfully, please contact us so that we can investigate your concern.
You may also contact the Information Regulator of South Africa through its official website:
10. Updates
We may update this section when our business practices, website technologies or legal obligations change. The latest version will be published on our website.